Customer Care

We are strongly committed to Customer Service and see it as a key element of our overall business offering. Our staff is available from 8am-5pm, Mon-Fri, with the exception of holidays.

We maintain complete responsibility for service from our network of towers to the wireless radio at your location. Additionally, if requested, we can provide customers guidance and direction in locating the right resources to solve your individual computer and other technical equipment needs.

We are locally owned and operated and committed to bringing broadband internet to the rural geography of the Delta starting in southeast Arkansas.

“I love Direct Connect and would recommend it to anyone. Also the cost is very reasonable. Only one time have I ever had to call for service and it was very fast and efficient. Cost, reliability, and service could not be better.”

- Lura Wilson, DeWitt, Arkansas

“Our service has always connected at the
promised speed and it was very easy for me to set up a home network. The consistency of the service is very important to me because I teach online classes and it has worked very well. Additionally, each time I have needed to ask a question on anything, you have always been very helpful.”

– Cindy Grove, Stuttgart, Arkansas